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Privacy Policy

First Federal Privacy Policy

First Federal Coin Corp is dedicated to earn and keep your trust.  This Privacy Policy describes how we use and secure your personal information.  By visiting firstfederal.com, you accept the following statements.

When you subscribe to our services or purchase our products, we collect personally identifiable information from you.  Such information includes but is not limited to:  your name, mailing address, email address, telephone numbers, fax number, credit card information, and optional demographic information.  We will also collect some of this information when you call us or send us a letter or email.  If you respond to a sweepstakes or contest, we will ask you to verify that you meet the age requirement to participate.

Personal Information Collected

Purchasing our Products
When you place an order through website or over the phone, you will be required to provide personal information in order for us to accurately process and fulfill your order.
Such information includes your name, billing address, telephone number, payment information, and shipping address.  We will also require your email address to which we will send a copy of your receipt and order status.  First Federal Coin Corp will also use your contact information to provide you, our customer, with special offers and promotions via U.S. mail and email.  It is your responsibility to Opt-Out of these mailings when you complete your order.  

Subscribing to Services
When you request a catalog, enroll in our promotional email program, or request specific coin information, you will be required to provide personal information that helps us to fulfill your request.

Website Registration
To gain access to certain features, like your order status, you must first create an account on our website.  When you create an account you are required to provide personally identifiable information.

Customer Service
We may collect your information through our website, emails, or over the phone to appropriately respond to your inquiry.

Cookies
Like most websites, firstfederalcoin.com places cookie in your browser to track site usage.   Cookies are small data files that are stored on your computer's hard drive.  They allow us to track your movement through our site, giving us the opportunity to make the site more user-friendly.


This Technology helps us to improve our marketing efforts.  It collects non-personally identifiable information about your visits to firstfederalcoin.com, sites upon which we advertise, and sites from which you navigate to firstfederalcoin.com.  We use Omniture, a service provider, to assist us with online data collection and reporting.   They do not have the right to use the information we provide to them beyond what is necessary to assist us.  For more information on Omniture, including how to Opt-Out, go to http://www.omniture.com/privacy/policy#optout or click here.

Use of your information
First Federal Coin Corp uses personally identifiable information to process your orders, identify you in our systems, contact you when we have questions about your order, and notify you about new services or special promotional programs.

Third-Parties
Your personally identifiable information will be shared with third parties that perform services for First Federal Coin Corp on our behalf.  Such companies include: credit card companies, financial institutions, shipping companies, printing houses, consultants and advisors, market research firms, and rebate processors.  The scope of information provided to such third party companies is limited and use allowed only for the purposes for which it was disclosed.

Legal Disclaimer
It is possible that First Federal Coin Corp may need to disclose your personal information when we believe it is necessary or appropriate to prevent fraud, injury, or harm to person or property, to protect our right or the right of others, to comply with applicable laws and regulations, or as otherwise required by law.

Disclosures to Others
Your personally identifiable information may be transferred in connection with a business transition, such as a merger, acquisition, insolvency, or asset sale involving any First Federal Coin Corp business or asset to which the information pertains.

Security
We appreciate the trust you place in First Federal Coin Corp when sharing personal information and thus are committed to recording and storing this information I na secure place.  We maintain reasonable physical, technical, and procedural measures to limit access to your personal information.  Only authorized individuals of our company are able to see your information and use it for appropriate purposes.

Website
The firstfederalcoin.com website is a “Secure Site” recognized by VeriSign, a leading computer network security company.  First Federal Coin Corp is also a member of BBB Online, the online area of the Better Business Bureau.  Under this membership we strive to resolve any customer service complaints promptly in accordance with BBB procedures.

Other Websites
For your convenience, our website may contain links to the sites of affiliates, partners, and other companies.  Please keep in mind that these sites are not under our control and we are not responsible for the privacy practices of the companies that run them.  We encourage you to locate and familiarize yourself with the applicable privacy policy if you visit or shop on one of these sites.

Update your personal information
It is important that our databases are accurate and current to help us process your orders and serve you better.  Please follow the same instruction as outlines in How to Restrict Use of Your Personal Information to review and make any appropriate changes or deletions to you personal information on record with us.  You may also update your information if you have an account on our website.  To do so, please login with your username and password.

Personal Information Opt Out

Third Parties
If you would like your name and postal mailing address withheld from our service providers and other companies, you can request your information to remain private by the options outlined in How to Restrict Use of your Personal information.

Catalog and Direct Mail
First Federal Coin Corp provides you with new product offers periodically by postal mail.  If you would like to be removed from our mailing lists, you can request to opt out of this service by contacting us as outlined in How to Restrict Use of Your Personal Information.  You may continue to receive catalogs or direct mail after you have opted out.  This can occur due to timing delays in updating applicable computer systems or due to incorrect, out of date, or duplicate contact information.  If this continues, please call us toll free at (888) 386-7194.

Email
First Federal Coin Corp provides you with new product notices and special offers periodically by email.  This is a service you 1) signed up to receive through our website, or 2) are automatically enrolled in by making a purchase through us.  If you would like to be removed from email notices, you can request to opt out of this service by contacting us as outlined in How to Restrict Use of Your Personal Information.  Also, you can unsubscribe by clicking the Unsubscribe link found at the bottom of our emails.


 



To be removed or restrict use of your personally identifiable information, please contact us by one of the methods listed below.  When submitting a request, you must include all of the contact information you have never provided to First Federal Coin Corp even if it is no longer current.  Such information includes:

All email addresses
All telephone numbers
All names and addresses with city, state, zip and country

How to contact First Federal Coin Corp:

    
Phone        Call toll free at (888) 386-7194

Fax    Write via fax at (952) 707-7500

Postal Mail    First Federal Coin Corp
                     Attn:  Customer Service
                     14101 Southcross Drive West
                     Minneapolis  MN,  55337
Policy Changes

First Federal Coin Corp reserves the right to change its privacy policy or practices from time to time.  A current version of our privacy policy will be posted online.  If policy changes materially affect our uses and disclosures of personal information that we have preciously collected, we will notify you and, if appropriate, provide an opportunity to prevent us from applying the revised policy to such information.





This Privacy Policy was revised on January 12, 2010.
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